There’s a lot of wisdom in the old saying, “don’t take it personally.” But is it okay to say that to someone whose upset? Is it helpful, or is it just a way to brush off their feelings and ignore what they’re going through?
We no longer live in a world where personal and business are separated. We never did; however, the phrase “don’t take it personally” is not helpful; it is dismissive. Our personal and our business are now blended. Furthermore, taking it “personally” is not what we need to address. It is the reaction we are trying to avoid or ignore.